Aug. 27, 2025
Recently, the FAWDE J7, equipped with the FAWDE CA6SX1 natural gas engine, officially entered the Peruvian market. This marks the successful entry of FAWDE's natural gas products into the Latin American market and adds significant support to its global expansion.
As a highly promising commercial vehicle market in Latin America, Peru has seen a continuous increase in demand for environmentally friendly and economical vehicles in recent years, making natural gas power a preferred choice for the local logistics and transportation sector. The FAWDE CA6SX1 natural gas engine, with its core advantages of powerful power, energy conservation, environmental protection, and outstanding economic efficiency, precisely meets the Peruvian market's demand for green transportation equipment and is expected to gain a foothold in the regional commercial vehicle market.
To ensure the smooth launch of the new product, FAWDE's overseas team proactively developed a comprehensive service support system. Service network expansion was strengthened in major Peruvian cities such as Lima and Arequipa, improving both after-sales service coverage and response time. The team also targeted key engine components and spare parts, collaborating with local logistics providers to establish a rapid replenishment mechanism to ensure efficient and smooth parts supply. Local service personnel received specialized technical training covering CA6SX1 engine structural analysis, fault diagnosis, and maintenance. A 24/7 remote technical support team was also established, creating a dual guarantee network of "local service + remote support." Furthermore, a user follow-up mechanism was established to track vehicle usage in real time, comprehensively enhancing the customer experience.
In the future, FAWDE will continue to standardize its Latin American service network, starting with the Peruvian market, strengthen collaboration with local dealers, and enhance service efficiency and market responsiveness. The team will also focus on actual user needs, identify product improvement areas, and provide a basis for subsequent model upgrades. The team will also dynamically optimize its service strategy to ensure that service support and market expansion are in sync.
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