29 domestic offices in China ,more than 1800 service station; 6 overseas offices abroad,125 service stations cover 37 countries and region in Asia,Africa,South America,Europe. Provide the most professional, the quickest and most satisfactory service for all the home and abroad users. Become the industry benchmark.
In countries where there is a FAWDE sales office, distributors and service agents which have the ability to provide after sale service can be authorized as the service station of FAWDE. A relationship of principal and agent can be established after the cooperation agreement is signed.
Small amount exported product service pattern
For products exported in a small amount, the country where the customer is located has no FAWDE sales office and service personnel, FAWDE can provide some consumable spare parts, afterward FAWDE will continue to support the customer by telephone and email for instruction of repair and maintenance, and continue to supply spare parts to customers via vehicles to which FAWDE engines were applied.
Batch product service pattern
For product exported in batch, the country where the customer is located has no FAWDE sales office and service personnel, FAWDE can provide some consumable spare parts, decide if FAWDE should send persons to cooperate with personnel of vehicle manufacturer to provide after sale service at site depending on the importance of this project. After that period, FAWDE will continue to supply spare parts to customers.